X-Arcade Support KB

Generated for Chatling crawler sync on 2026-06-18 16:46 UTC.

  1. 'Invalid Locations - The following emulators have invalid media locations'
  2. 2025 12 05 Spinner Haptics And Vr Controller Fit Questions
  3. 2026 04 09 Tankstick Switch 2 Wingman Xe2 Troubleshooting
  4. 2026 05 08 Spinner Kit Board Install Location
  5. 2in1 X-Adapter Help & Instructions - PlayStation 3 & Original Xbox- PS3
  6. 3-inch trackball buttons and Batocera setup
  7. 5in1 X-Adapter User Guide - PlayStation 1 & 2, Wii, GameCube, and Dreamcast
  8. [KB-001] Which wireless dongle do I need for Pinball Classic VR?
  9. [KB-002] What firmware version is compatible with the Gen 1 wireless dongle?
  10. [KB-003] Why don't the side buttons work as pinball flippers on my console?
  11. [KB-004] How do I set up my TankstickVR for solo/single-player or pinball games on PS5?
  12. [KB-005] How do I set up my TankstickVR for 2-player support on PS5?
  13. [KB-006] How do I use a keyboard-to-gamepad converter with my Tankstick on console?
  14. [KB-007] What should I know before installing the X-Force Haptics Kit?
  15. [KB-008] How do I verify my Tankstick is in keyboard mode?
  16. [KB-009] How do I get the spinner and trackball to work with Batocera?
  17. [KB-010] Why can't I use the upper side buttons as a separate hotkey in Batocera?
  18. [KB-011] What serial cable do I need for your X-Arcade adapter?
  19. [KB-012] My joystick is stuck pointing in one direction even when centered. What should I do?
  20. [KB-013] What VR head strap is recommended for use with the X-Arcade VR setup?
  21. [KB-014] What is the return policy for X-Arcade products?
  22. [KB-015] Can the Arcade2TV-XR accommodate additional flipper buttons?
  23. [KB-015] Do X-Arcade orders ship in multiple packages?
  24. [KB-015] How do I optimize Pinball FX VR performance on Quest?
  25. [KB-016] Does Xgaming offer an affiliate program?
  26. [KB-016] What are the recommended audio and haptics settings for the X-Force Haptics Kit?
  27. [KB-017] Are there plans for a dedicated Xgaming pinball controller?
  28. [KB-017] Why are the haptics kit speakers not producing sound?
  29. [KB-018] Are there plans for new product releases this year?
  30. [KB-018] Is a small hum from the X-Force Haptics Kit speakers normal?
  31. [KB-018] My RGB LED Sign stopped working after initial use. What should I check?
  32. [KB-018] Why is my X-Force Haptics Kit plunger not registering motion?
  33. [KB-019] How to troubleshoot power failures by replacing PCBs in the X-Force Haptics Kit?
  34. [KB-019] My wireless dongles won't connect to the controller on Xbox. What's wrong?
  35. [KB-020] My USB connection keeps connecting and disconnecting repeatedly. How do I fix this?
  36. [KB-021] What size are the back cover screws for the Tankstick/Arcade2TV-XR?
  37. [KB-022] The wireless dongle stops working when I connect my third-party battery strap. What's wrong?
  38. [KB-023] Is the X-Arcade controller compatible with Pandorabox systems?
  39. [KB-024] How do I connect my original X-Arcade Tankstick (no trackball) to Xbox One or modern PC?
  40. [KB-025] My flipper button is jittering when pressed - it won't hold a cradle. How do I fix it?
  41. [KB-026] What screws should I use when installing the Spinner Add-On Kit?
  42. [KB-027] Can I use a wired USB connection instead of the wireless dongle for Quest 3?
  43. [KB-028] What are the four modes on the Tri-Mode PCB and when should I use each?
  44. [KB-029] How do I connect a 5-pin joystick to the X-Arcade Build Your Own (BYO) wiring harness?
  45. [KB-029] How do I connect an arcade coin door to a 3-pin USB encoder without soldering?
  46. [KB-030] My trackball only moves vertically, not horizontally. What is wrong?
  47. [KB-031] How do I pair a lost or replacement Bluetooth dongle with my Arcade2TV-XR?
  48. [KB-032] How do I set up Mixed Reality (MR) Pinball on Quest with Arcade2TV-XR?
  49. [KB-033] How do I configure Star Wars Pinball VR to work with my Arcade2TV-XR?
  50. [KB-034] How do I install a Tankstick Max into an existing X-Arcade cabinet?
  51. [KB-035] My trackball randomly disconnects and becomes unresponsive. How do I fix it?
  52. [KB-036] How to read the manufacture date code on X-Arcade hardware?
  53. [KB-037] Are spring tension specifications available for X-Arcade joysticks and buttons?
  54. [KB-038] Is X-Arcade hardware designed for user serviceability?
  55. [KB-038] What are the panel thickness requirements for X-Arcade joystick installation?
  56. [KB-038] What style of push buttons are used in X-Arcade controllers?
  57. Adapters for NES™, SNES™, Nintendo 64™ N64™, Famicom, Sega Saturn™, Genesis, MegaDrive™, Master System™, NEO-GEO™, ATARI™, Turbo Grafx 16™, 3DO™, Amiga™, Mark III™, etc.
  58. Add Extra Key Functions to your X-Arcade on PC and for MAME, Including Macros
  59. Advanced BYO Kit installation diagram with wiring schematic.
  60. Advanced MAME™ Configuration & Config File Download
  61. Advanced Power Options for X-Arcade Cabinets
  62. Applying Graphics
  63. Arcade Cabinet Wood Repairs
  64. Arcade Light Guns
  65. Arcade Ranger Requires Red Keyboard Mode For Arcade2TV-XR Mapping
  66. Arcade Ranger trackball sensitivity
  67. Arcade1Up Switch mod adapter compatibility
  68. Arcade2TV side gaps when used without the pedestal
  69. Arcade2TV software does not reliably identify X-Input or Pinball Mode
  70. Arcade2TV Spare Side Flipper Switches / Buttons
  71. Arcade2TV-XR adapter setup for PlayStation 4
  72. Arcade2TV-XR Batocera basic setup
  73. Arcade2TV-XR bundle plus Pinball Haptics Kit packed cartons
  74. Arcade2TV-XR dual spinners in MAME
  75. Arcade2TV-XR firmware recovery: USB-B only during recovery
  76. Arcade2TV-XR Gen2 dongle pairing and wireless mode
  77. Arcade2TV-XR has no lights or is stuck in bootloader
  78. Arcade2TV-XR joystick and button mod compatibility
  79. Arcade2TV-XR marquee light first checks
  80. Arcade2TV-XR mode LED and Steam Deck controller-order guidance
  81. Arcade2TV-XR mode switching and red startup flashes
  82. Arcade2TV-XR Pedestal TV Mount Recommendation Boundary
  83. Arcade2TV-XR pedestal wheel thread size
  84. Arcade2TV-XR PS5 pinball setup with Brook Wingman FGC2
  85. Arcade2TV-XR Touch Panel Lighting: X Logo + P1 Turbo Confirmed
  86. Arcade2TV-XR with a PC MAME cabinet
  87. Arcade2TV-XR X-Input, Steam Input, and Solo Mode
  88. ARCADE2TV-XR/Tankstick VR Software and Firmware Usage Guide
  89. Atari Anniversary Edition Help
  90. Automation Update - Workflow Node System
  91. Automation Update Node Standard
  92. AXR-BUNDLE Split Shipment Tracking
  93. Blank Diagram For PC Mode 2-4 Programming
  94. Build Your Own Arcade Kit Manual
  95. Button or Joystick is sticking or not working? L@@K HERE!
  96. Cabinets: Adding MAME™ Arcade Game ROMs
  97. Cabinets: Windows 10 Upgrade Info
  98. CABS: Reassigning a Games Controls
  99. Can I replace the trackball in the X-Arcade with a translucent or illuminated trackball?
  100. Chatling Answer Templates
  101. Chatling Core Support Instructions
  102. Chatling Escalation And Human Handoff
  103. Chatling Instruction Index For X-Arcade Support
  104. Chatling Order And Policy Boundaries
  105. Chatling Product Diagnostic Router
  106. Chatling Response Quality Checklist
  107. Chatling Source Priority And Grounding
  108. Configuring MAME™ For X-Arcade™ Use - The Easy Way
  109. Configuring the X-Arcade Tankstick Red LED Button to Exit Games in RetroPie
  110. Confirmed Fix - Tankstick no response resolved by replacement PCB
  111. Console Classix - Classic Console Gaming
  112. CronusMax Adapter on Xbox One & PlayStation 4
  113. Do you sell any products not listed on your website?
  114. Emulation on Game Consoles
  115. Free Classic Arcade Games! (MAME™ Alternatives)
  116. Freshdesk Canned Responses - Adapter Manuals
  117. Freshdesk Canned Responses - Cabinets
  118. Freshdesk Canned Responses - General
  119. Freshdesk Canned Responses - Guides/Manuals
  120. Freshdesk Canned Responses - Personal
  121. Freshdesk Canned Responses - Software/Games
  122. Freshdesk Canned Responses - Support
  123. Freshdesk Human Takeover Flags
  124. GameEx frontend and the X-Arcade
  125. Gamepad Testing for NES Gamepad and X-Arcade console adapters on PC.
  126. Gen 2 Dongle Mode Is Independent From Controller Wired Mode
  127. Gen2 Dongle: Star Wars Pinball VR – Flipper Buttons Not Working (Meta Quest)
  128. Gen2 Wireless Upgrade for Arcade2TV-XR (Tankstick VR)
  129. Getting Started with Arcade Ranger: Step by Step Guide for the X Arcade Arcade2TV XR
  130. Great Games To Play With Your X-Arcade Trackball™
  131. GRS servo gate switcher with Arcade2TV-XR
  132. Haptics audio hum or buzzing
  133. Haptics no-power: missed inline switch can fully explain no lights
  134. Haptics ringing noise fixed by upgraded power source
  135. Haptics solenoids do not fire
  136. Haptics/controller PCB swap and post-install reset
  137. How can I add a Spinner to my X-Arcade?
  138. How can I disable 'Sticky Keys' and 'Filter Keys'?
  139. How can I extend the X-Arcade cables?
  140. How can I make the X-Arcade™ joystick more or less sensitive?
  141. How can I make the X-Arcade™ Trackball more or less sensitive on my PC?
  142. How can I use more than one X-Arcade™ (4-player) at a time on my PC or game console?
  143. How do I change the X-Arcade™ from 8-way to 4-way mode?
  144. How do I open my X-Arcade™ controller case?
  145. How do I replace a microswitch?
  146. How do I replace the PCB board and/or cable in the X-Arcade™?
  147. How do I use the X-Arcade™ with a USB or wireless keyboard?
  148. How to Cancel or Change an Order, Returns and Refunds
  149. How to change Screensaver and Sleep settings on your arcade cabinet.
  150. How To Configure X-Arcade Joystick With Any Game or Emulator
  151. How To Contact Us Xgaming.com
  152. How to Setup MiSTer FPGA for 2 Players on X-Arcade TankStick Xinput mode f
  153. How to test Arcade2TV-XR haptics kit features on Windows
  154. How to Use Arcade2TV-XR with Pinball FX VR
  155. How To Use X-Arcade Joysticks With MUGEN PC Game
  156. How To Use X-Arcade With Raspberry PI
  157. Hyperspin frontend and the X-Arcade
  158. I have a loose connection somewhere or get no light, how can I fix it?
  159. Important: Using X-Arcade with Star Wars Pinball VR & Pinball VR Classics (Quest)
  160. Installing the X-Arcade Theme on RetroPie
  161. Joystick Grinding or Squeaking When Moved
  162. Joysticks Assembly Guide
  163. KB Update - Chatling Guidance Layer
  164. KB Update - Freshdesk Canned Responses Ingest And Cloud Sync
  165. KB Update Node Standard
  166. Killer Instinct - Windows PC
  167. Kinhank "Configuration Override" Message With X-Input Mode
  168. LaunchBox frontend and the X-Arcade
  169. Learning Proposal: Haptics Kit Power Switch And Pinball Mode
  170. Learning Proposal: Missing Lighting Cable May Be In The Small Accessory Box
  171. Learning Proposal: Quest 2 Pinball FX VR Pause/Menu Issue May Be Headset Environment
  172. Learning Proposal: Standalone 3 Inch USB Trackball Matches Tankstick / Tankstick Max Trackball
  173. LED Buttons
  174. Legacy Tankstick Mode 4 Upgrade Check
  175. Legacy Tankstick trackball bearing replacement
  176. Legacy X-Arcade cabinet power cable replacement
  177. Mac - How To Use MAME™ On Your Mac OSX With Your X-Arcade™
  178. MaLa Frontend and the X-Arcade
  179. MAME™ ROMS
  180. Mapping Arcade Ranger to the Arcade2TV-XR and Navigating the Menu
  181. Marquee LED not lighting after firmware update
  182. Maximus Arcade Frontend and the X-Arcade (INCLUDES REGISTRATION / CODE INFORMA
  183. Meta Quest 3S haptics hub and audio requirements
  184. Meta Quest gift-code redemption
  185. Mortal Kombat 11, X, and Komplete Edition PC Setup
  186. Mounting a double coin door in an Arcade1Up cabinet
  187. NES™-Style Wireless Gamepad for PC, Mac™, IOS, Android™
  188. Nintendo Switch™+PS4™+PS3™+PC Adapters Button Layout and Instructions
  189. No light, no response at all, or "Device Not Recognized" when you plug In the X-Arcade™?
  190. Nvidia Shield play with the X-Arcade
  191. Optimizing the X-Force Haptics Kit for Pinball FX VR, Pinball Classics VR, and Star Wars Pinball VR
  192. Original Xbox / CoinOps adapter sync issue
  193. Ouya with X-Arcade™
  194. PC & MAC Adapter Layout and Setup Instructions
  195. Pinball FX VR Quest boundary and Classic-mode recovery
  196. Pinball Palm Rest Kit for Arcade2TV‑XR/Tankstick VR – Installation & DIY Guide
  197. Play Pinball on Console with X-Arcade Tankstick & BLADER Adapter Setup Guide
  198. Playing Nintendo And Old Game Systems On Your Mac
  199. PlayStation 5™+ PC Adapter Button Layout and Instructions
  200. PlayStation 5™（Fighting games only）+ PlayStation 4™ Adapter Button Layout and Instructions
  201. Press-Ready Product Images
  202. Privacy Policy
  203. Programming joystick directions in Keyboard Mode
  204. QBert Controls
  205. Quest Keyboard and Mouse Input Confirms Gen 2 Dongle Path
  206. Recalbox Tankstick Max Trackball And Spinner Configuration
  207. Replacing Tankstick Max joysticks with iL Eurosticks
  208. RetroArch for Windows and the X-Arcade
  209. Revision Node Standard
  210. Screen is flipping sideways or upside-down when I play?
  211. Sega Genesis Collection - Gold Edition
  212. Setting Up Arcade2TV-XR/Tankstick VR for Age of Joy and Arcade Time Capsule VR
  213. Shipping Costs, Times, Tracking Numbers and Order Status
  214. SNES™ Wireless Gamepad for PC, MAC™, IOS™, Android™
  215. Star Wars Pinball VR And Pinball VR Classics Bind To First Input At Launch
  216. Street Fighter IV & Super Street Fighter IV: AE - PC Setup
  217. Street Fighter V - PC Setup
  218. Switch 2 + Tankstick Max + Wingman XE2 confirmed setup
  219. Tankstick 2-in-1 adapter with Wingman converters
  220. Tankstick button works in test but not in MiSTer Pi gameplay
  221. Tankstick joystick sticks in one direction
  222. Tankstick joystick/buttons inactive in cabinet
  223. Tankstick manufacture date code format
  224. Tankstick Max Joystick Replacement Confirmed Fix
  225. Tankstick MAX joystick top swaps
  226. Tankstick MAX loose spinner nut
  227. Tankstick MAX red LED button as a MAME exit key
  228. Tankstick MAX spinner and mouse-click functions
  229. Tankstick MAX Two USB Connections
  230. Tankstick original Xbox adapter path confirmed
  231. Tankstick trackball works but joysticks and buttons do not
  232. Tankstick with Trackball and Tankstick VR pedestal compatibility
  233. Tankstick with Trackball/Tankstick MAX: How to Set Up MAME for Trackball and Spinners (PC Only)
  234. Test Your X-Arcade™ First! - Button and Joystick Diagnostics
  235. The History Of MAME™ Arcade Gaming
  236. The X-ARCADE Spinner/Trackball Mixer Adapter V1.03 FIRMWARE UPGRADE
  237. Ticket 31256 - When customer says it works again, ask what solved it
  238. Ticket 31265 - Replacement order takeover after customer provides address
  239. Ticket 31304 - After cross-device joystick-path failure, stop asking for more proof before replacement review
  240. Ticket 31304 - Lead with the two-connection split before adding firmware steps
  241. Tickets 31279 and 31280 - Damage photos require human review before draft
  242. Timebreaker light gun is PS2-only, not PC/MAME
  243. TimeBreaker Lightgun Is For PS1/PS2, Not USB Computer Use
  244. Trackball Assembly Installation Instructions & Wiring
  245. Trackball Repair Kit Option Link
  246. Tracking shows my package delivered, but I don't have it!
  247. Tri-Mode BYO joystick wiring and programming
  248. Tri-Mode PCB
  249. Troubleshooting MAME™ Problems
  250. Troubleshooting video and audio problems, or an "Over Specification" or "Out of Range" message on monitor.
  251. Universal Arcade Joystick Adapter Plate
  252. Updating a legacy pre-USB Tankstick
  253. Upgrading a Machine from a CRT monitor to 27" LED
  254. USB PCB Upgrade Kit installation Guide
  255. Use X-Arcade™ as a Windows Joystick/Gamepad Controller - Xinput/Dinput
  256. Using an X-Arcade coin door with an Arcade1Up cabinet
  257. Using X-Arcade2TV with Nintendo Switch 2 through Brook Wingman XE2
  258. Version Node Standard
  259. Visual Pinball and Future Pinball play with the X-Arcade
  260. VPX firmware mapping direction for haptics users
  261. Warranty Information and Registration
  262. What are the dimensions of your products?
  263. What Is MAME™ Classic Gaming?
  264. Where Is My International Package? Tracking Has Not Updated
  265. Why can't I use the right side of the X-Arcade™ on some 2-player games in MAME™?
  266. Why doesn't my X-Arcade joystick control my game on my game console?
  267. Why is Player 1 Start button acting like Player 2 start = YOU ARE NOT IN MODE 1
  268. Workflow Node System
  269. X-Arcade "Lumber Jacques" Custom Artwork Kit
  270. X-Arcade "Lumber Jacques" Setup Guide, Manual and Support
  271. X-Arcade 'Space Race' Cocktail Artwork Template
  272. X-Arcade 'Space Race' Cocktail Setup Guide, Manual and Support
  273. X-Arcade Arcade2TV Showcase Pedestal Setup Guide, Manual and Support
  274. X-Arcade Cabinet Software Upgrade - New Features!
  275. X-Arcade Coin Door Manual & Mounting Diagram
  276. X-Arcade Controller Art Overlays
  277. X-Arcade Joystick With Batocera Linux/PC
  278. X-Arcade Machine Custom Artwork Kit
  279. X-Arcade Machine Delivery Information
  280. X-Arcade Machine Setup Guide, Manual, and Support
  281. X-Arcade on RetroPlayer for Kodi
  282. X-Arcade setup on Mac with RetroArch or OpenEmu
  283. X-Arcade setup on Raspberry Pi
  284. X-Arcade Trackball Troubleshooting & Cleaning
  285. X-Arcade™ Programming Guide
  286. X-Arcade™ Tankstick, Dual, & Solo Joystick Manuals
  287. X-Force Haptics Kit Joystick/Nudge Cover Was Prototype Only
  288. X-Force Haptics Kit no-power initial diagnostics
  289. X-Force Haptics Kit will not power up
  290. Xbox 360 adapter kit when the old adapter has no USB connector
  291. Xbox One™ Adapter Button Layout and Instructions
  292. Xbox X/S™+Xbox One™+PC and Xbox 360™+PC Adapters Button Layout and Instructions
  293. Xgaming Monitor Questions Are Usually Not X-Arcade Support
  294. Xgaming-Branded Monitors Are Not X-Arcade Products
  295. Xgaming® Reseller Information