How To Contact Us Xgaming.com

Before contacting us, please check if your answer can be found here.

ANY ORDERS FROM OCTOBER ARE STILL GETTING OUT, WITH 2-3 WEEK DELAYS! PLEASE BE PATIENT, WE ARE TRANSITIONING WAREHOUSES

PLEASE READ BEFORE CREATING A TICKET

To see the shipping cost of ANYTHING, just add what all you want to the cart and click 'Calculate' (TO THE RIGHT ON VIEW CART PAGE)

  1. imageShipping Questions, Costs, Transit Times, and Tracking Numbers
  2. imageTo cancel an order or make changes to an order simply reply to your order confirmation email. Calling or starting a support ticket instead may not get to us in time to stop or change the order. NOTE: If you attempted to place an order and it was declined, check that the billing address matches the billing address for the credit card you are trying to use AND MAKE SURE CORRECT CSV CODE AND EXP DATE. We are currently using Paypal and Credit Cards via Paypal! You will notice a temp hold for the declined attempt which will fall off in a few days automatically.
  3. imageX-Arcade not working? START HERE! - Test Your X-Arcade™ with our Online Test Utility Program
  4. imageJoystick is sticking <---- Click there for the solution!
  5. imageButton is sticking or not working <----Just click there, it will help you figure out why!
  6. imageMaximus Arcade Frontend and the X-Arcade - CODES / REGISTRATION EXPIRED INFO HERE
  7. imageX-Arcade™ Controller Setup Guide
  8. imageX-Arcade™ Programming Guide
  9. imageNo light, no response at all, or "Device Not Recognized" when you plug In the X-Arcade™?
  10. imageProduct Manuals
  11. imageButton Layouts with Instructions
  12. imageX-Arcade Machie Troubleshooting, Setup, Maximus Code and Setup Guides
  13. imageIf you don't see something for sale on our website, then we don't sell it. We do not buy or rent arcade games and do not offer repairs for non-Xgaming products.

NEED MORE HELP?

We strive to put solutions to any problems on the support knowledge base section of our website here, so we ask that you start by searching there first. All support beyond that starts with a ticket.

PLEASE DO NOT CREATE A TICKET UNTIL YOU HAVE READ THE 13 ANSWERS ABOVE AND SEARCHED OUR KNOWLEDGE BASEFOR AN ANSWER.

MY PROBLEM IS NOT LISTED ABOVE AND I WOULD LIKE TO START A TICKET

Source article: <https://support.xgaming.com/support/solutions/articles/5000555022-how-to-contact-us-xgaming-com>