KB Update - Freshdesk Canned Responses Ingest And Cloud Sync

Freshdesk canned responses were imported into the local KB and filtered before cloud publication.

The full raw archive remains local/internal under vault/freshdesk-canned-responses/. The cloud-visible KB received only the generic support-reference packets under vault/learnings/.

Filtering excluded responses that appeared time-specific, stock-specific, shipping/tracking-specific, refund/return-specific, sales/promotion-specific, code/redeem-specific, private-customer-specific, or too narrow for reusable support knowledge.

Final ingest metrics:

• Freshdesk canned responses scanned: 223
• Generic responses kept: 111
• Non-generic responses excluded: 112
• Local raw/archive files: 225
• Cloud-visible learning packets: 7

Final cloud verification:

• Published article count: 252
• Sitemap URLs: 253 local, 253 public, 253 root
• Content hash checked URLs: 253
• Content hash mismatches: 0

This node exists so future automation or support agents can tell why the canned-response KB packets exist, which filters were applied, and whether the local and cloud KBs matched after publication.