Ticket 31632 - Send the current regional distributor link when it is already known

• automation_draft_weakness: The automation stayed too generic after the customer rejected direct US shipping cost. It wrote a holding note about checking the correct Australian distributor instead of surfacing the current distributor link immediately.
• manual_reply_improvement: Matt answered with the exact current Australian distributor URL, which resolved the customer's next-step question in one short reply.
• new_drafting_rule: When a customer declines direct international shipping and asks for the local distributor path, check whether the current regional distributor link is already known and verified before drafting a generic holding note. If it is known, draft should give Matt the exact distributor URL directly.
• confidence_effect: Upgrades the Australian distributor pointer from a cautious placeholder into a reusable, customer-facing fact as long as the link remains current.
• storage_decision: reviewable learning proposal

Evidence

• Automation private note 12388391748
• Matt public reply 12388391914

Why this matters

This was not a high-risk policy decision. The missing piece was a current, concrete distributor link. Future drafts should prefer that direct answer over a vague "we are checking" hold when the distributor path is already known.