Ticket 31602 - Treat Pinball FX VR next-ball auto-launch as a likely table behavior first

• automation_draft_weakness: The automation stayed too diagnostic and asked for a table name plus video before checking whether the symptom already had a stable explanation in game behavior.
• manual_reply_improvement: Matt answered that some Pinball FX VR tables auto-launch the next ball after the first drain, and that this is controlled by the table rules rather than indicating a plunger calibration problem.
• new_drafting_rule: When a customer says the next ball launches automatically after a drain in Pinball FX VR, first consider table-controlled auto-launch behavior before drafting a hardware-calibration or video-request path. If no contradictory symptom is present, explain that some tables handle launch flow automatically and point the customer to the table rules/instructions.
• confidence_effect: Reframes the symptom from a suspected hardware issue into a table-behavior explanation, which reduces unnecessary teardown or calibration advice.
• storage_decision: reviewable learning proposal

Evidence

• Automation private note 12388391758
• Matt public reply 12388393321

Why this matters

This correction helps future haptics/plunger drafts stay aligned with actual game behavior and prevents over-escalating a normal table rule into a hardware troubleshooting case.